Use the Skype Web Toolbar for one-click dialing from Salesforce.com

May 25, 2006 @ 11:25 pm · Filed under Tips
By Scott Hemmeter

Users of Skype can download the Skype Web Toolbar. The Skype Web Toolbar recognizes phone numbers and Skype Names on webpages, so that you can call with one click, through Skype. It works well when using Salesforce.com. No Salesforce.com configuration required. All phone number fields are transformed into clickable links that launch Skype to dial that number.

Skype Web Toolbar

This will work well for non-US users too. The toolbar allows you to select your default country so that a country code is not used when dialing.

Skype Web Toolbar Country Selector

The Skype Web Toolbar is available for both IE & Firefox.

2 Comments

  1. Chris Said,

    May 26, 2006 @ 1:04 pm

    Hi Scott, I think there was logic floating around that would automatically open a “Log a Call” task when you hung up, too – that would be a nice add…

  2. Jeff Said,

    November 21, 2011 @ 9:59 am

    Hi Chris, I know this is an old post but did you ever find sofware for this ? I use Skype a great deal for business and would like an easier way to log emails & calls directly into salesforce

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