Perspectives on Salesforce.com

Version 1.2.1 of Arrowpointe Maps was just released. You can read about all the improvements on the Change History page.

The changes most applicable to end users are:

• Search Nearby now includes the ability to start from an arbitrary address.  The Other Tools section of the front page now has a “Search Nearby” link.  This link will let you search for a Lead, Account or Contact or you can manually enter an address.  When in the midst of a Search Nearby process, clicking the Start Over button will also bring you to this page.
• You can now assign specific icons/colors to your Data Sets.  Edit your Data Set and select a Data Set Image.  You can see the image used for each Data Set by viewing your list of Data Sets in the Admin Area of the application.
• The Company/Account Name is automatically included for Lead/Contact Search Nearby searches.
• The first 3 fields configured for a Data Set will now appear in the table of results.  All configured fields still appear in the map marker bubble on the map.
• Search Nearby queries now allow you to use decimal amounts for a range (e.g. 0.25 miles)
• Number fields on Map Pages now accept decimal amounts.
• You can now see a list of the records that failed to map.  On a result set, you currently see something like “29 of 30 records successfully mapped”.  If there is an errored record, a link that says “Show Unmappable Records” will appear and you can click it to see a list of the records that did not map properly.
• The Color Markers By parameter now saves with each Map Report run and will be automatically set for users when that report is mapped the next time.
• The Language and Unit of Measure (miles vs. kilometers) on the Routing screen are now saved as a user preference.
• The last Data Set, Range and Unit of Measure (miles vs. kilometers) used in a Search Nearby query are now saved as a user preference.
• Improved performance on the initial load of the Routing screen.  This improvement also fixes the issue with IE6 and its sporadic inability to load routed records.

NOTE: This upgrade was automatically completed for all users.  It does not require any changes to the AppExchange installation.

About Arrowpointe Maps

Arrowpointe Maps is an on-demand mapping platform that facilitates a conversation between Salesforce.com & MapQuest allowing for easy deployment of mapping capabilities in your organization and providing end-users a simple means for mapping their data. Arrowpointe Maps is configurable and can be tailored to your organization, so that your users can work with their information in a meaningful way.

The official location for information on Arrowpointe Maps is its product page at http://www.arrowpointe.com/maps. There, you will find answers to the most frequently asked questions, screencasts and links to its AppExchange page.

The recent release of Arrowpointe Maps introduced functionality to perform proximity searching within Salesforce.com.  We call it “Search Nearby”.  With the click of a button from a record in Salesforce, you can search for Leads, Accounts and/or Contacts that are within a user-specified proximity.

Click the image below is see a demo of the functionality in action.

About Arrowpointe Maps

Arrowpointe Maps is an on-demand mapping platform that facilitates a conversation between Salesforce.com & MapQuest allowing for easy deployment of mapping capabilities in your organization and providing end-users a simple means for mapping their data. Arrowpointe Maps is configurable and can be tailored to your organization, so that your users can work with their information in a meaningful way.

The official location for information on Arrowpointe Maps is its product page at http://www.arrowpointe.com/maps. There, you will find answers to the most frequently asked questions, screencasts and links to its AppExchange page.

If you use Arrowpointe Maps and would like to get started with the new Search Nearby (proximity searching) feature, a getting started guide was published in our knowledge base.

Click here to get started.

In the Arrowpointe Knowledge Base, I just posted the definitive list of countries that Arrowpointe Maps supports.  This list will continue to evolve as MapQuest improves their geographic coverage.

Version 1.2 of Arrowpointe Maps was just released. You can read about all the improvements on the Change History page.

The changes most applicable to end users are:

• Released the new “Search Nearby” feature to allow for proximity searching.  This has been the #1 requirement from users since the day the application went live.  Search near any Lead, Account, Contact, Opportunity or Case and look for other Leads/Accounts/Contacts within a user-provided proximity.
  • Leads, Accounts, Contacts can all be included on the map at the same time.
  • Supports the ability to search within subsets of Leads/Accounts/Contacts that your administrator pre-defines (e.g. “Our Customers”, “Our Service Centers”, “Gold Partners”, etc.)
  • Use miles or kilometers
  • Ties into the Routing module
  • Future blog posts will explain this functionality in more depth and also provide video demonstrations.
  • IMPORTANT NOTE:  This functionality requires an update to your AppExchange package and Salesforce has not yet published this update on AppExchange.  Until they do, the feature has been disabled in Arrowpointe Maps so that users can’t click on things and get errors.  Once Salesforce publishes the updated package, this feature will be enabled.  When that happens, a new blog post will be published, an email will be sent to all admins and a note will be displayed at the top of the application front page.
• Support for multi-select picklist fields on Map Pages.
• Users can specify multiple filter criteria for a single field on a Map Page.  This applies to any text, picklist or multi-picklist field.  Values should be separated with a semi-colon.
• Added a Default Country value for every customer.  This feature will allow every organization to specify a country for Arrowpointe Maps to assume their data is in unless it is specifically entered on the record.  This can be edited on the Org Info page in the Admin area.
• Translate your country values to valid ISO country values when searching for data in the Routing screen.  This helps ensure better accuracy in geocoding.
• Fixed a bug occurring in Internet Explorer 6 where the records selected to route were not being pre-populated on the routing page.
• Added a “Remove from Map” option inside the map marker bubbles.
• Added a confirmation before removing a record from the map.
• Added an “Add To Route” icon to the data table.  This eliminates the need for users to open the map marker bubble for every record that needs adding to a route.

About Arrowpointe Maps

Arrowpointe Maps is an on-demand mapping platform that facilitates a conversation between Salesforce.com & MapQuest allowing for easy deployment of mapping capabilities in your organization and providing end-users a simple means for mapping their data. Arrowpointe Maps is configurable and can be tailored to your organization, so that your users can work with their information in a meaningful way.

The official location for information on Arrowpointe Maps is its product page at http://www.arrowpointe.com/maps. There, you will find answers to the most frequently asked questions, screencasts and links to its AppExchange page.