There are too many postings to count about App Exchange and what’s coming in the Winter release. Salesforce boiled down the Winter release key points for us in a recent posting on the CRM Success blog.
I am especially looking forward to the new Quote Management and Campaign Management capabilities mentioned there. Those will have the most immediate impact on my customers. Features such as the new UI will also be great attention-getter in selling customers on Salesforce. The current method for creating a campaign member list and associating it to a Campaign is very cumbersome. That and performing mass mail merges are the two things that are difficult to train and gets most people confused. I am excited to see how the Campaign enhancements turn out. Hopefully, the mass mail merges will come too! (hint hint).