Provide a “chat with your admin” support feature in your org

Mark at salesforcewatch.com posted a nice solution for using a free service called Meebo to provide a way for users to chat with the salesforce admin.

This is a creative idea for Salesforce support. It allows users to spend very little time to get their basic questions answered. It’s usually the answers to the little questions that add a lot to productivity.

Check it out


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