The ITRedux blog has a nice post comparing 9 on-demand CRM applications. It’s a good article to read to get a sense of what else is out there as an on-demand CRM tool. The CRM applications they review are:
IT|Redux is the leading blog when it comes to “Office 2.0”. The author of the blog, Ismael Ghalimi, is the one that put together the Office 2.0 conference, which took place in San Francisco last October immediately following Dreamforce. He maintains a database of Office 2.0 applications. One of their many categories is CRM applications.
A few other on-demand CRM applications that I have on my list that are not covered on that post are:
- RightNow (includes what was formerly known as Salesnet)
- Pipeline Deals
- Oracle’s Siebel CRM On Demand